NEOS – Privacy Policy

  • Last update: 08-11-2021
  • Effective since: 08-11-2021

This Privacy Policy describes the policy of URBIOLED SRL, 6 Teodor Codrescu Street, Sc. A, et.1, Ap.7, Iasi, Romania, Iasi, email: office@urbio-romania.ro, phone: 0232 214 014, regarding the collection, use and sharing of personal data of users using our NEOS application, referred to as „the Service”.

By accessing and using our Service, URBIOLED does NOT collect and does NOT share information and personal data of users.

Any changes to the Privacy Policy will be brought to the attention of the user in order to express his/her consent accordingly.

THE INFORMATION WE COLLECT:

We do NOT collect and do NOT process personal information and data of the users of the Service.

WAYS OF COLLECTING INFORMATION

Personal information and data can be collected / processed in the following situations:

(1) When opening a new account: we do NOT collect and do NOT process personal information and data;

(2) When interacting with the site – Cookies: Our service does NOT use cookies;

(3) Based on consent (eg Newsletter subscription): We do NOT collect and process personal information and data;

(4) When you contact us directly or through contact forms: we do NOT collect and do NOT process personal information and data;

(5) When making a payment: No payments may be made through the Service.

HOW WE USE THE COLLECTED INFORMATION

We do not collect personal information and data through the service. If we intend to collect and use personal information and data, we will ask for your consent before use, and only after explicitly receiving your consent, and only for the purposes for which it was requested, will be used accordingly. The exception can only be in connection with requirements or obligations imposed by law.

WHO WE SHARE THE INFORMATION WITH:

We do NOT collect information through the service and, therefore, we do NOT share information of service users. If we intend to collect personal information, it will not be shared with third parties without your explicit information and consent, except in limited situations, such as below.

It is possible to share the information collected for the following: (1) for compliance with legal obligations, or the application of court decisions; (2) to respond to complaints regarding the violation of the rights of third parties by our Service. In the event that our Service or company merges or is acquired by another company, the information collected will represent assets transferred to the new owner.

STORAGE OF COLLECTED INFORMATION

If we intend to collect the personal information, after obtaining your explicit consent, we will keep the information collected for a maximum period of 24 months in order to have fulfilled the purpose for which it was collected, as detailed in this Privacy Policy or, as the case may be, as it is to be detailed in the Privacy Policy updated accordingly to the activity of collecting personal information.

If we intend to collect personal information, after obtaining your explicit consent, we will inform you through the properly updated Privacy Policy about: the controller of the personal data, the person responsible for the protection of personal data and the contact details of this person, the personal data to be processed, the purpose for which we process your personal data, the period of storage of the processed personal data, the legal basis on which these personal data will be processed, the recipient of your personal data, whether your personal data will be subject to any automated decision-making process, including profiling and whether your personal data will be transferred to an international country or organization.

Anonymous data and aggregated information, which cannot identify you (directly or indirectly), may be stored indefinitely.

USER RIGHTS

Depending on the applicable legislation, if we collect and / or process personal information, you have the right to access and rectify or delete your personal data collected by us, the right to receive a copy of the data collected, the right to will oppose or restrict the processing of certain personal data, the right to address the competent authority with petitions or complaints regarding your rights. In order to exercise these rights, you can contact us as follows: URBIOLED SRL, 6 Teodor Codrescu Street, Sc. A, et.1, Ap.7, Iasi, Romania, Iasi, email: office@urbio-romania.ro.

We will respond to your request in accordance with applicable law, within 30 days.

COOKIES, TRACKING

Our service does NOT use cookies.

SECURITY

The security of the data and information collected is important to us and, if we collect personal information of users of the Service, we will implement appropriate security measures to prevent the loss, alteration and unauthorized access to the data collected. However, given the inherent risks, we cannot guarantee absolute security and consequently we cannot guarantee the security of the information collected.

EXTERNAL LINKS

Our service may display links to other sites that are not operated by us. This Privacy Policy does not relate to the policies and practices of other sites, including but not limited to sites accessed through links published by this Service. We recommend that you consult the Privacy Policies of any other sites you visit, starting from this Service. We have no control over and assume no responsibility for the content, privacy policies and practices of other sites.

CONTACT

If you have any questions or concerns regarding the processing of personal information / data collected by us, please contact us at: URBIOLED SRL, 6 Teodor Codrescu Street, Sc. A, et.1, Ap.7, Iasi, jud. Iasi, Romania, email: office@urbio-romania.ro. We will respond to your request in accordance with the applicable legal provisions in force.